Support
At Grand Hotel Casino, we're committed to making your gaming experience seamless, enjoyable, and worry-free. Our friendly and knowledgeable support team is always ready to assist, ensuring you have the smoothest gameplay experience possible.
Always Here to Help – 24/7 Customer Service
Whether it's day or night, our dedicated support professionals are available around the clock. Our 24/7 customer service means help is never more than a click or call away, offering you complete peace of mind.
Simple and Convenient Support Options
We understand your time is valuable, so we've made it easy for you to reach us. Choose the method most convenient for you:
- Live Chat: Instant support with typical response times within just minutes.
- Email: Send your inquiries to support@grandhotelcasino.com and receive a detailed response typically within a few hours.
- Phone Support: Our friendly representatives are available through dedicated phone lines:
- Canada: 1-866-312-7466
- Denmark: +8088-4574
- Germany: 0800-182-0567
- International: 1-888-942-7466
- UK: 0800-917-1545
Quick Answers at Your Fingertips
For immediate answers to common questions, explore our comprehensive FAQs and help center. From account queries and transaction details to gameplay guidance, you'll find clear, easy-to-follow information to swiftly resolve most concerns.
A Support Team You Can Trust
Our support personnel are both knowledgeable and committed to providing you with clear, accurate, and prompt assistance. Whether you have questions about your account, need help with transactions, or require insights into gameplay mechanics, our team is dedicated to resolving your issues promptly and with care.
At Grand Hotel Casino, your comfort and convenience are our top priority—so don't hesitate to reach out whenever you need us!